Our Privacy Policy

This privacy policy template has been designed to inform customers of Dalton Smith Engineering India Private Limited of our commitment to safeguarding their personal data.We want customers to be aware of the information we collect when they use our service and how we use that information.


If you have any questions about this policy, please contact us at manoj.ravi@dalton-smith.com


1. Information We Collect


We collect information directly from our customers when they order a product or service from us. This includes name, address, email address, telephone number, and payment information. We may also collect additional information that customers provide to us to provide them with a better customer experience, such as preferences, interests, and product reviews.
We may also collect anonymous data when customers visit our website, such as IP address, browser type, and pages visited. This information helps us improve our website and understand our customer’s needs.


2. How We Use Your Information


We use your information to provide you with the best possible customer experience. We use your information to fulfill your orders, notify you of order status, and provide customer service. We may also use your information to send you promotional emails about our products and services. Additionally, we may use the information to improve our website and the services we offer.


3. Sharing Your Information


We may share your information with third parties for various purposes. We may share your information for marketing purposes with trusted partners who have agreed to comply with our privacy policy. We may also share your information with law enforcement or other authorities to comply with applicable laws.


4. Protecting Your Information


We understand the importance of protecting your personal information, and we take appropriate steps to secure your data. We use industry-standard encryption and access controls to protect your personal data. We also routinely review and update our security measures to ensure your data is safe and secure.


5. Your Rights


We recognize that you have the right to access your personal data. You may contact us at manoj.ravi@dalton-smith.com to request access to the information we hold about you. You also have the right to request that we delete or update your information.
We also have systems in place to ensure that your data is accurate and up to date. If you believe that any information, we hold about you is inaccurate or out-of-date, please contact us at manoj.ravi@dalton-smith.com.


6. Changes to Our Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. When we do, we will revise the "last updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about our practices and how we protect your data.


7. Contact Us


If you have any questions or concerns about this policy, please contact us at manoj.ravi@dalton-smith.com.


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